Train Floor

Support

Something broken, a question, or an account you need dealt with - one address, answered by a person.

Email

[email protected]

Reporting content or an account

A workout, a reply and a message can each be reported from inside the app - open the workout and tap the three dots, or press and hold a reply or a message. Reports go straight to us and are the fastest route - they arrive with the content attached, which an email does not. To report an account rather than something it posted, write to us at the address above.

If somebody is in immediate danger, contact your local emergency services rather than us.

Deleting your account

Settings, then Delete account. It removes your sign-in, your profile and your content, immediately and permanently. If you cannot reach that screen, email us and we will do it.

Privacy requests

For a copy of your data, a correction, or anything else about how your data is handled, write to [email protected].